๐ค Which movie robot would you like as your #AI sidekick?
๐ค How valuable is customer service? #customerservice #customersupport
๐ก What big bet should CS leaders make in the age of #AI? #customersupport #customerservice
How would you describe your customer support job to an alien? #customerservice #AI #customersupport
Describe great customer service in 3 words #customerservice #customersupport #ai
Off Script: Season Finale Teaser โ Imagining the future of customer service in an AI-first world
๐ฎ The Future of Customer Support Teams: AI-Driven Roles
๐ฏ Why AI Adoption is Essential for Support Leaders
The best time to implement #AI for #customerservice was yesterday; the second best time is today.
๐ค ๐ฃ๏ธ What does an #AI conversation designer do?
โจ Welcome to the Brave New World of #customerservice โย driven by #AI
How does great customer service drive repeat business and loyalty?
These are the questions #AI should be answering for us. #artificialintelligence
How much do you care about your customers?
The 4 Levels of Customer Service #AI Adoption #artificialintelligence
AI is a game changer for customer service
It's time to redefine what customer service could look like
This email AI agent is your customer support team's new best friend
CS leaders โ Stop spending so much time analyzing data and building reports #AI #customerservice
Unlocking customer service's strategic potential with AI ๐
Add a magical AI Copilot to your team ๐ช
How AI defies Moore's Law and redefines what's possible
Knowledge is power ๐ง
Off Script - new episode this Thurs 11th
Support roles are evolving โฌ๏ธ
You can't ignore AI ๐
What does the future of CS look like? ๐ค
AI in the real world ๐
You can't be in CS and ignore AI ๐
AI-first customer service is here โจ
Customer service is one of first Industries to be impacted by AI
Give your CS team compound value
React or die!
A personal AI assistant for EVERY agent
We speak to customer service leaders every day of the week. ๐ฃ๏ธ
The race to adopt AI
extinction moments โ๏ธ
Off Script: Episode 1 - Fall in love with the problem ๐ซถ
Shipping is our heartbeat โค๏ธ
It doesnt have to be this way ๐
The best feeling ๐คฉ
everything in our power ๐ฅ
The importance of trust designing AI systems
Knowledge Management in CS is everyones responsibility ๐ค
Deterministic vs probabilistic ๐ป
The results speak for themselves! ๐
AI-based customer platform โจ
The importance of resilience ๐ช
There's a new way to do customer service.
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions.
AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time.
AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations.
Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believe there's a new way to do customer service.