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232 Views โข Nov 9, 2024 โข Click to toggle off description
Hereโs Beth-Ann Sher, Senior Knowledge Manager at Intercom, putting it in terms the ETs would understand on a recent episode of The Ticket podcast.
As more companies begin to roll out AI customer service agents, Knowledge Managers will become all the more important.
Their work in keeping internal knowledge bases clean, consistent, and connected ensures that humans and robots alike can find the information they need with ease โ and continue delivering customer experiences that are out of this world.
You can listen to the full episode of The Tick
Views : 232
Genre: Science & Technology
Uploaded At Nov 9, 2024 ^^
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RYD date created : 2024-11-12T13:22:18.653314Z
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