01:24

📅 Planning Ahead with Laura Nelson 📅 As October kicks off, Laura Nelson shares her top tips for sta

23:31

Minute to Win It- A Game Show About Marketing & Customer Service

02:40

Dental practices, are you struggling to find good talent?

01:38

What additional type of team training would be beneficial for you in your dental practice?

03:11

The difference between Leadership & Middle Management in a Dental Practice.

09:47

The Dear Laura Show-Episode 15-New Patient Information & Laura's "Shake the Flake" Insight

00:43

Education is Key! How We Keep Patients Smiling (and Coming Back)

22:31

People, Processes & Tools Episode 2

02:59

Colleen Social Tip

21:58

🎙️ Episode 1: Mastering the New Patient Experience - First Impressions Matter! 🎙️

02:25

🦷 Title: Making Time for Training & Innovation in Your Dental Office | Front Office Rocks

02:06

Patient's Don't Buy Dental Procedures

13:22

Dear Laura Show - Ep 14 - Breaking down a patient account | Morning schedule review

02:15

Your Patients Don't Know If You Are A Good Dentist Or Not

06:58

Boosting Dental Office Profits: Unveiling the Secrets of Revenue Cycle Management

01:29

Unlock the potential of your dental office

16:44

Dear Laura Show - Ep 10 - Handling gossip in the office | Second opinions and shoppers

13:45

Dear Laura Show - Ep 13 - Last minute hygiene cancellations | Insurance-focused patient

12:43

Avoid outstanding insurance claims | Morning Huddle | Dental emergencies - Dear Laura Show - Ep 12

00:41

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 2

00:34

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 4

00:33

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 3

10:36

How to handle cancellations | Asking the patient to pay - Episode 11

00:45

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 1

00:41

Dear Laura Show - Ep 10 - H2 - Handling gossip in the office | Second opinions and shoppers

00:43

Dear Laura Show - Ep 10 - H3 - Handling gossip in the office | Second opinions and shoppers

00:39

Dear Laura Show - Ep 10 - H1 - Handling gossip in the office | Second opinions and shoppers

00:45

Dear Laura Show - Ep 10 - H4 - Handling gossip in the office | Second opinions and shoppers

00:42

Dear Laura Show - Ep 9 - H2 - Patient's treatment plan | Narratives and additional information

00:50

Dear Laura Show - Ep 9 - H1 - Patient's treatment plan | Narratives and additional information

00:44

Dear Laura Show - Ep 9 - H4 - Patient's treatment plan | Narratives and additional information

11:02

Episode 9 Dear Laura Front Office Rocks No Intro Outro

00:42

Dear Laura Show - Ep 9 - H3 - Patient's treatment plan | Narratives and additional information

02:27

Morning Huddle Motivators | Silly Jokes to Make You Smile and Boost Team Spirit and Patient Mood

06:23

Morning Huddle Motivators | How a Positive Mindset Can Transform Your Dental Practice

15:12

Dear Laura Show - Ep 8 - How to build a productive schedule | The right amount of communication

00:39

Dear Laura Show - Ep 8 - H4 - How to build a productive schedule | The right amount of communication

00:44

Dear Laura Show - Ep 8 - H3 - How to build a productive schedule | The right amount of communication

00:39

Dear Laura Show - Ep 8 - H1 - How to build a productive schedule | The right amount of communication

00:48

Dear Laura Show - Ep 8 - H2 - How to build a productive schedule | The right amount of communication

01:44

Morning Huddle Motivators | What Is It And How Your Team Can Benefit From It

00:40

Dear Laura Show - Ep 7 - H4- Overdue recare and outstanding calls | Explaining balance to a patient

00:56

Dear Laura Show - Ep 7 - H1- Overdue recare and outstanding calls | Explaining balance to a patient

00:36

Dear Laura Show - Ep 7 - H2- Overdue recare and outstanding calls | Explaining balance to a patient

11:26

Dear Laura Show - Ep 7 - Overdue recare and outstanding calls | Explaining balance to a patient

00:39

Dear Laura Show - Ep 7 - H3- Overdue recare and outstanding calls | Explaining balance to a patient

17:08

Dear Laura Show - Ep 6 - Communicating with patients about insurance and financial obligations

11:34

Dear Laura Show - Ep 5 - How to offer an appointment | Scheduling for Doctor and Hygienist

13:41

Dear Laura Show - Ep 4 - Understanding insurance claims | Setting the tone for the office

15:22

Dear Laura Show - Ep 3 - Writing a good job advertisement | Excellent telephone skills

21:13

Dear Laura Show - EP 2 - What is block scheduling? | Helping patients from first call

19:41

Dear Laura Show - Ep1 - Remember your why | Exceptional service and etiquette.

01:25

Rockstar Team Training Retreats 2023!

07:51

How Patients Judge Us?

07:12

Scheduling Impacts Everyone

07:28

Dealing with Drama

04:58

Why Do Words Matter?

04:09

Achieving Goals in the Workplace

05:00

Making Great Impressions

03:29

Logo Pen - Communication Mistakes in the Dental Office