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MiaRec is a customer engagement solution for contact centers and beyond. Data driven companies worldwide rely on MiaRec to provide total insight into their customer service operations, comply with regulatory requirements, optimize agent performance, and drive efficiencies across the organization.
MiaRec's AI-powered solutions portfolio is based on an innovative call recording architecture, ideal for managing and automating compliance and quality assurance workflows within contact-center environments as well as recording and analyzing customer interactions for general business purposes. Features include call recording, speech analytics, advanced reporting, live monitoring, quality management and much more. linktr.ee/miarec