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TELUS Digital @UCttmpe-2yYxXyWbM6Z-dkbA@youtube.com

7.2K subscribers - no pronouns :c

TELUS Digital crafts unique and enduring experiences for cus


31:48
The era of AI driven personalization is here. What now?
20:15
What big questions should CX leaders ask to improve customer outcomes?
30:51
How can brands turn customer success into their second growth engine? (Daphne Costa Lopes, HubSpot)
36:08
How can leaders win and optimize investment in CX? feat. Jeannie Walters, Mark Raffan & Alain Méric
00:58
[Trailer] Questions for now: Compelling perspectives on digital CX
33:13
How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)
01:56
TELUS International is now TELUS Digital
00:44
Fuel iX — AI-fueled intelligent experiences (iX)
01:46
Introducing Fine-Tune Studio
04:22
Welcome to TELUS Digital
33:13
What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)
29:57
How can you act as a customer experience change agent in your organization?
30:59
How can brands design and deliver seamless customer experiences?
43:04
How can brands deliver experiences that create loyal customer advocates?
21:26
What is the Frank And Oak secret for adapting to changing customer preferences?
27:51
What trends are shaping customer experiences in 2024?
24:31
How can employee-facing technology improve your customer experience?
31:16
Has the time come to prioritize voice-first experiences?
20:48
Are these digital CX resolutions on your list for 2024?
26:07
What do people get wrong about automation?
26:44
How can start-ups achieve the same world-class customer experience as a Fortune 500 company?
31:16
How can brands rethink data security to maintain customer trust?
01:50
TELUS Days of Giving 2023 Ireland
03:14
Delivering transformative network design services for TELUS Communications
03:22
TELUS Days of Giving 2023 Romania
02:04
TELUS Days of Giving 2023 Bulgaria - Beekeeper for a day 2.0
01:40
Discover the power of AI and automation in the contact center
01:53
Deliver fluid customer experiences
25:38
How can brands leverage innovation to recruit top-tier talent?
21:08
How do customer expectations change in difficult economic climates?
21:12
How can brands keep up with algospeak?
01:31
Seven types of data bias in machine learning
02:07
Virtual Site Tour: Europe
04:44
Welcome to TELUS International
03:38
HOPE (Helping Our People through Education) program - Central America
02:03
How do you train artificial intelligence (AI)?
01:27
What is data annotation?
01:27
Live chat for customer support best practices
05:19
Virtual Site Tour: Philippines
06:38
Virtual Site Tour: Central America
03:43
Virtual Site Tour: India
01:14
Employee journey mapping for a better employee experience
01:42
TELUS Days of Giving - Deputy Prime Minister of Ireland, Simon Coveney
03:13
TELUS Days of Giving 2019 | We give where we live
01:06
The role of culture in digital transformation
03:14
TELUS Days of Giving | We give where we live
04:26
Celebrating 10 Years of Giving - TELUS International
02:58
A Day in the Life @ TELUS Digital Europe
02:45
Inclusiveness at TELUS Digital - Hearing Impaired, Guatemala