04:50

ASL – Summary of the CRTC’s 2025 updated Video Relay Service (VRS) Policy

28:51

ASL – Minimum requirements for video relay service and its administrator

01:20

ASL – The benefits of Video Relay Service

07:02

ASL — Why we are launching this proceeding—2 of 13

03:26

ASL — What we are examining—3 of 13

05:08

ASL — Summary of the Notice of Consultation—1 of 13

02:01

ASL — Related public opinion research—4 of 13

11:07

ASL — Procedure—11 of 13

04:27

ASL — Privacy notice and confidential information—12 of 13

05:46

ASL — Strengthening the position of consumers in their relationships with providers—9 of 13

03:39

ASL — Standardizing a broadband consumer label—5 of 13

02:42

ASL — Providing information with examples and context—8 of 13

08:43

ASL — Providing clear and comparable information on network performance—6 of 13

04:15

ASL — Measuring network performance and quality—7 of 13

02:02

ASL — Implementing new measures and identifying costs—10 of 13

05:05

ASL — Accessible formats, accessing documents, and following the hearing—13 of 13

01:03

Who do I send my comments to?

00:54

When do I have to comment by?

01:33

What if I want to participate and get my perspective known, but find it daunting?

01:07

After the submission period is over, what happens to the comments received by the CRTC?

01:20

Why do some proceedings have oral hearings and others do not?

01:16

How will I know if I am invited to present at oral hearing?

01:06

If I have been invited to appear at an oral hearing, do I need to make a presentation?

00:47

What do I do if I have been asked to make a presentation at an oral hearing?

00:52

What do I need to bring to the oral hearing?

00:57

I submitted a written comment to the proceeding and I want to...

01:17

If I did not participate in the proceeding by submitting a written comment...

00:46

I am not required to appear at the hearing, but I would like to follow the hearing from home...

01:04

Are there things I should not do during my presentation at the hearing?

00:47

How will I know when to present during the hearing?

04:59

Introduction

02:26

Ask a Question or Make a Complaint

03:00

Participate in a Public Proceeding

04:22

File an Application

19:19

Filing submissions

09:25

Submission Requirements Summary Table for Applications, Interventions...

00:22

Frequently Asked Questions on Proceedings

00:43

How are proceedings started?

02:08

What is a Part 1 application / Part 1 proceeding?

00:48

How can I start a Part 1 proceeding?

01:27

How will I know a proceeding has started?

01:31

Who participates in a proceeding?

00:50

What should I include in my comments?

06:33

Understanding the Process

01:13

How do I know what other parties I need to send a copy of my application or other documents to?

03:31

Introduction

02:20

Poser une question ou formuler une plainte

04:09

Déposer une demande

05:56

Comprendre le processus

17:31

Soumettre ses observations

09:16

Sommaire des exigences de présentation pour les demandes...

00:20

Foire aux questions sur les instances publiques

00:34

Comment s’amorce une instance?

01:53

Qu’est-ce qu’une demande en vertu de la partie 1 ou une instance en vertu de la partie 1?

00:41

Comment puis-je amorcer une instance en vertu de la partie 1?

01:12

Comment puis-je savoir à quelles autres parties je dois envoyer...

01:15

Comment saurais-je qu’une instance est amorcée?

01:13

Qui participe à une instance?

00:45

Qu’est-ce que je dois inclure dans mes commentaires?

00:51

À qui est-ce que j’envoies mes commentaires?