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INFLUENTIAL VISIONS @UCcBZTPismLT6cyPtGa74Kaw@youtube.com

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Discover, enjoy and learn how to stay ahead of the curve. E


Welcoem to posts!!

in the future - u will be able to do some more stuff here,,,!! like pat catgirl- i mean um yeah... for now u can only see others's posts :c

INFLUENTIAL VISIONS
Posted 8 months ago

Here I explain why there was no podcast here this week!

Alright, alright, hold on a sec. The internet went rogue this week. Apparently, some overzealous construction crew decided my buildingā€™s internet connection was public enemy number one. Annoying? Absolutely. But hey, silver linings, right? This little digital detox forced me to dust off the old pen and paper for some serious goal planning. Not exactly a walk in the park, but you have to do what you have to do.



Speaking of to dos, this whole internet fiasco unearthed a number of great expert talks from my archives ā€“ a conversation about the ever-present struggle that is Telco customer service. Letā€™s be honest, folks, itā€™s never been stellar, and in many cases, itā€™s still stuck in the dial-up era.



Now, Iā€™m not going to name names, but letā€™s just say after several calls (and letā€™s not forget the three glorious hours spent navigating a chatbot that had all the personality of a brick and the human at the other end took 2 hours to respond), I was left feeling like Iā€™d just finished a customer service obstacle course designed by a comedian.

To top it all off, I even reached out to the CEO of one of their local business units. Figured maybe theyā€™d care, right? Wrong. He just asked where I was from, then promptly blocked me before I could even explain the internet apocalypse happening in my apartment.




Telcos, listen up. Starlink and its merry band of satellite providers are chomping at the bit, ready to steal your lunch. And frankly, they deserve it. This is the reality for us normal folks ā€“ terrible apps, glacial response times, and processes so convoluted theyā€™d make Kafka weep.



The only saving grace? They havenā€™t had much competition. But thatā€™s changing faster than you can say ā€œlow-orbit internet.ā€ Believe me, the second I have a shot at switching, Iā€™m outta here. Speaking of switching, any Starlink users in Europe out there? Hit me up! Iā€™d love to hear your experience on the good ship satellite internet.

Do take the time to listen to the talk that Steven J Manning and I did on this topic and pre order Stevenā€™s new book: Amazon for pre-orders


#telco #customerservice #cx

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INFLUENTIAL VISIONS
Posted 9 months ago

Checkout this video with Sarah Storelli talking AI, demistifying the hypeā€¦today. #ai #technology

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INFLUENTIAL VISIONS
Posted 11 months ago

Really excited about today's live interview, on all major channels. #ethicalhacking #securitytips

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INFLUENTIAL VISIONS
Posted 1 year ago

Don't miss this conversation today, Nathaniel Schooler and Steven J Manning discuss using technology to improve your career and your life.
#career #life #technology

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INFLUENTIAL VISIONS
Posted 1 year ago

We are really excited to be premiering this video. Sharena Rice PhD shared so much amazing value with us. If you want to get a glimpse into the future make sure to set a reminder for this.

#neuroscience #aicybernetics #ai

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INFLUENTIAL VISIONS
Posted 1 year ago

This was a really informative interview with ā€Ŗ@NicolasBabinā€¬ and ā€Ŗ@natschoolerā€¬ they discussed some really important topics in the #AI Arms Race, including #ChatGPT and where #5G fits into this situation.

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INFLUENTIAL VISIONS
Posted 1 year ago

We are really looking forward to digging into this important topic with ā€Ŗ@natschoolerā€¬ and ā€Ŗ@NicolasBabinā€¬ who always shares massive value whenever we speak with him. The impact of #artificialintelligence #ai and #5g is only beginning...

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INFLUENTIAL VISIONS
Posted 1 year ago

We are so excited today to be releasing this episode with Dr Melissa Sassi, we will be talking about Digital Inclusion and Digital Empowerment. This is a very important topic with the Billions of people who aren't on the internet...
#digitaldivide #inclusion #digitalinclusions

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INFLUENTIAL VISIONS
Posted 1 year ago

We are really excited to be speaking with Security Advisor and GDPR Expert David Clarke, this will be live in a couple hours.

#gdpr #cybersecurity #chatgpt

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