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CRMKonvos @UCSyWfrGUdmzk0rkTK5-j1Mg@youtube.com

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Conversations about things CRM and CX; hosted by @loneranger


19:58
You can't achieve 100% CRM adoption? Do this!
38:55
What does it take to be a Chief Growth Officer!
00:55
CXpert Jon Reed decodes being data driven
19:04
From Excel Mania to Enterprise Reporting
20:46
Is Zoho ready for enterprise prime time?
15:41
Struggling to stay on track? Imagine doubling your productivity and focus - accountability partner!
16:16
How to Zohotize a business
08:08
AI Transformation in Customer Journey
15:21
Bergen Logistic's Journey with Zoho One
18:00
Zoho's Praval Singh on Customer Experience and Employee Experience
01:22
Unlocking Efficiency: How Tidal Basin Uses Zoho Products to Empower Employees and Delight Customers
18:31
Melissa Gordon of Tidal Basin about Zoho
16:04
AI + BI = CI - Ram Ramamoorthy on the importance of AI at Zoho
01:06
Unlocking Customer Behavior The Power of Persona Models in a Post COVID World
01:08
Unleash Your Potential Break Boundaries and Achieve Success 1
01:14
Unleash Your CX Transformation Journey and Transform Your Company!
01:15
The Unsung Heroes of CX The Dedication and Struggles Behind Customer Experience Management
01:20
Mastering Your Goals The Ultimate Strategy for Success 1
01:23
How a Change in Service Revolutionized Customer Satisfaction and Boosted Sales
01:27
The EU's AI Regulations Is Open Source AI at Risk
01:04
Revolutionary Era of AI: From Experimentation to Enterprise Integration
01:02
Unleashing the Power of AI Models: A Path to Limitless Possibilities!
00:54
The 5 problems every company has
15:37
How Zoho transformed RJG
21:11
The Zoho upmarket move
14:29
Ulaa, Zoho's new privacy orientated browser
00:45
CRMKonvo #148 The definition of a leader
03:14
Generative AI has its TikTok moment! Will there be a Clubhouse moment?
12:47
An ISP's journey with Zoho One
00:54
The potentially biggest contribution of AI going forward
03:54
Data cleansing is a lost cause
24:25
Culture is the most enduring form of capital
01:47
Facing uncertainties, what should businesses do right now?
00:34
What is the biggest risk facing SMBs
01:47
Facing uncertainties what should businesses do right now
02:53
What a salesperson actually sells
01:12
The most useless functionality in a CRM?
00:42
What people really want from tech w/ Liz Miller
02:21
Customer Experience defined by Liz Miller
00:27
AI FINALLY defined
00:34
Customer Experience - defined by a scientist
02:07
The four main categories of AI
01:25
CRM CE CX - Three humble Wishes
02:29
The difference between CX and CRM
02:02
Does automation reduce flexibility
02:29
What is customer success
04:54
Hybrid events and the Metaverse: 2 interesting suggestions
00:27
Industry Cloud EXPLAINED in 15 seconds
01:01
CRMKonvo #116 - Jody Spencer on why engagement equals experience
01:47
Can software deliver customer experience?
11:10
ZohoDay 22 - Graham Dallas of ABL Group
11:19
ZohoDay 22 - Adi Mula of Foodhub
07:08
Zohoday 22 - Elie Katz of National Retail Solutions
00:26
The One Key to Great CX
00:35
Kicking off a leadership career as a woman
01:55
How to compete against Salesforce
01:12
Which CRM platforms will remain
07:04
Is the CRM industry ripe for disruption
00:14
What a CRM system is really about
03:35
The Key to CRM Utilization