Welcoem to posts!!
in the future - u will be able to do some more stuff here,,,!! like pat catgirl- i mean um yeah... for now u can only see others's posts :c
Do you like it when a restaurant takes care of packaging your leftovers, or would you prefer to do it yourself?
George, Peter, and Matt are talking about when it's important to take customer preferences to heart in Saying No To Customers: Special Requests and Substitutions, available now: https://youtu.be/GgNaNXvbm6E
#podcast #restaurantpunk #kararestaurantgroup #smallbusiness #substitutions #specialrequest #music #lighting #complaint #complaining #customerrelations #customerrelationshipmanagement #hospitalityindustry #restaurantindustry #restaurantbusiness #peoplepleasing #peoplepleaser
4 - 1
Have you ever worried that a restaurant employee would put something in your food after being rude?
Matt, Yianni, and Peter are discussing the meanest things that patrons have said to them in Getting Insulted by Guests: Managing Relationships With Mean Customers, available now: https://youtu.be/Lp5fDHexdcU
#restaurant #podcast #smallbusiness #customer #customerrelations #customerrelationshipmanagement #customerservice #guest #confrontation #confrontational #respect #employees #management #managementstyle #restaurantbusiness #restaurantindustry
2 - 1
Do you consider the after-effects of your entrée when dining out with a date?
Speaking of bathrooms, the Restaurant Punk gang is getting down and dirty in The Sh*t Show: The Business of Bathrooms, available now: https://youtu.be/fjHdZzCpWww
#restaurantpunk #podcast #smallbusiness #gas #date #dating #kararestaurantgroup #bathrooms #cleaning
3 - 0
Do you believe that sharing is caring, or would you prefer to keep your entrées to yourself?
George, Nikos, and Leah are talking about the downsides of sharing in The Pros and Costs of Splitting Checks, available now: https://youtu.be/E3dZUr-Hcjg
#restaurantpunk #kararestaurantgroup #sharing #caring #splitcheck #restaurantindustry
3 - 1
Have you ever given the bartender your number while out drinking?
The Restaurant Punk gang spills their best alcohol-fueled horror stories in Bar Boundaries: Careless Colleagues & Creepy Customers, available now: https://youtu.be/TduLYY9PUBM
#restaurantpunk #kararestaurantgroup #bartender #pickupline #flirting #canihaveyournumber
1 - 1
Do you have that hot sauce in your bag swag?
Nikos, Noelle, and Yianni are talking about their preferences when dining out in Appetite for Eating Out: More Apps or Mostly Mains?, available now: https://youtu.be/K4ppfne8h10
#restaurantpunk #podcast #shorts #kararestaurantgroup #shortsvideos #hotsauce #beyonce #diningout #appetizers #maincourse
3 - 2
Have you ever hit on your bartender?
Hear what seasoned hospitality professionals really think about guests that don't understand "no" in Bar Boundaries: Careless Colleagues & Creepy Customers - https://youtu.be/TduLYY9PUBM
#podcast #restaurantpunk #bartender #flirting #bar
2 - 0
Do you think your friends with businesses should give you sh*t for free?
Liz, Yianni, and Nikos are talking about the checks and balances of giving away house & home in Freebies: Friends, Family, and Regulars - https://youtu.be/zWCDlQdw0Hw
#restaurant #restaurantowner #family #friends #free #freestuff #comping #manager #management #finance #money #businessadvice #hospitality #restaurantpunk #podcast
4 - 0
Do you think restaurant owners should be "on the floor" engaging with customers regularly?
Tune in with Yianni, George, Liz, and Matt to talk about Customer Relations: Shaking Babies and Kissing Hands - https://youtu.be/XIKvnH8h3qA
#podcast #restaurantpunk #customer #customerrelations #shakinghands #kissingbabies
6 - 1
Do you like when a manager checks on your table when dining out, or would you prefer to be left alone?
Hear how Yianni, Matt, and George deal with customers who aren't happy to see them in Getting Insulted by Guests: Managing Relationships With Mean Customers - https://youtu.be/Lp5fDHexdcU
#podcast #restaurantpunk #manager #restaurantindustry #diningout
7 - 0
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
New podcast episodes air every Tuesday & Thursday, and a YouTube exclusive series, The Soapbox, every Saturday.
Brought to you by the punks behind Kara Restaurant Group in Cape May County, New Jersey: Yianni Karapanagiotis, Peter Karapanagiotis, Nikos Goutzouris, George Brannon, Liz McBadass, and Noelle Venturini.
Topics of discussion include: Small Businesses, Entrepreneurship, Human Resources, Restaurants, Bars, Business Advice, Hospitality, Management, Greek Food, Restaurant Reviews, Brunch, Fine Dining, BYOB, Liquor, Partners