03:09
Jake Mazulewicz keynote demo video
01:41
Event Reviews -- clip from webinar on 21 Feb. 2024
01:05
How to tell stories that change minds (clip)
00:56
How to Build Trust & Expertise with After Action Reviews (clip)
01:03
How to Improve Psychological Safety in Technical Teams (clip)
01:20
Why We Can't Proceduralize Everything (clip)
01:26
Quick 90-second Intro
X
About
Errors are signals, not failures. In these videos, you'll discover practical ways to reduce unwanted errors and surprises in your workplace. You'll see how to build trust, safety and Human Reliability all at the same time. You'll see why a non-punitive, Learning-Based approach to errors can be far more effective than a classic "Control-Based" approach. You'll learn some of the most practical skills and strategies I used as the Human Performance lead for 3,600 electric power utility lineworkers, engineers and system operators. And you'll get some of the surprising skills I discovered while earning a Ph.D. in Education, and while serving as a firefighter, an EMT and a military paratrooper. Let's get started.
Tags