Using GenAI voice in contact centers
Using #AI Orchestration to Drive #ROI in CX
Choosing AI models to drive ROI
PayPal and OvationCXM Collaboration Announcement!
What do you predict for tech #saas companies?
CX Predictions for 2024 from OvationCXM Founder, Alfred Kahn #customerexperience
Takeaways in CX from 2023 by OvationCXM CEO Chip Kahn
Revolutionizing Customer Journeys: A Preview of The Science of CX Podcast with Chip Kahn
How does the custom code in legacy systems lead to data silos that affect customer experience?
What is customer journey mapping?
We are partnering with Shopwave
What's the drawback to using existing CRM and ticketing systems to optimize CX?
What is a customer journey map?
Is CXM a friend or foe to IT?
OvationCXM is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. It's the first CXM platform to fix broken customer journeys in the moments that matter.
CXMEngine OvationCXMs platform, has pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform.
Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining customer experience management efforts at every customer touchpoint.