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Acuity Research & Practice @UC-_PbDskceAp21SpuHMcdUA@youtube.com

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Acuity Research & Practice


58:33
Data Quality Workshop allocations & lettings, income and asset management
42:29
Acuity Benchmarking for AHBs - data quality workshop Jan 2024
01:33:59
Data Quality Workshop 3: getting it right – the TSMs
01:08:56
Data Quality Workshop 2: getting it right - financial & regulatory VFM metrics
01:32:07
Data Quality Workshop covering: repairs, lettings, collection & arrears and satisfaction metrics
59:08
ESG measurement
46:18
Doing a better job: professionalising social housing
01:04:57
Consumer Standards: what does good assurance look like?
01:13:21
Policy Update
59:19
Managing risk: what good looks like
01:10:42
Data Quality Workshop 2
01:40:26
Data Quality Workshop 1
01:15:17
Consultation on the introduction of tenant satisfaction measures (TSMs) with the RSH
01:04:23
Choosing to be a great landlord
01:05:21
Tenant engagement: what does good look like?
01:01:30
TSMs Part 2: how tenant surveys are evolving in readiness for TSMs and Consumer Regulation
59:05
TSMs Part 1: an update on the Tenant Satisfaction Metrics from the RSH
56:49
Complying with the Rent Standard
03:23
How to input Acuity benchmarking data
04:18
How to use the Acuity Dashboard
01:03:11
Achieving net zero carbon targets
01:03:46
Customer Service Excellence: the antidote to complaints
01:02:38
Tenant Engagement: meeting the White Paper requirements
59:49
Update from the RSH
01:01:52
Building safety: what you need to know & how should you respond
01:06:31
Regulatory consumer metrics: what it might look like
01:03:01
Housing software: What you need to think about from strategy to implementation
02:01
Introduction to Acuity Benchmarking
05:26
Acuity Benchmarking Reports
01:08:57
Acuity benchmarking data quality workshop 2: getting it right – financial & regulatory metrics
01:49:02
Acuity benchmarking data quality workshop: repairs, lettings, collection & arrears and satisfaction
01:19:23
NHF Governance Code: a road map
01:01:43
CIH Housing Policy update
59:54
The Housing Ombudsman's Complaint Handling Code
59:54
Community Investment and fundraising opportunities in Social Housing
01:02:22
Effective Governance in Social Housing; what makes a great Board?
01:04:07
Disruption in Social Housing
57:54
Update from the Regulator for Social Housing October 2020
59:00
Acuity resident satisfaction masterclass
56:39
What's new in Resident Satisfaction July 2020
01:03:52
Acuity - OAKS on Community Investment & Funding
59:41
Acuity CIH webinar - the economic & policy environment
58:30
Acuity Ombudsman Webinar 13/05/2020
01:00:42
Acuity - Regulator for Social Housing webinar
18:05
SPBM benchmarking reports
09:02
SPBM: PI data and helpfile
14:16
SPBM benchmarking: introduction and data entry