#FIRSTCONTACT Podcast | Episode 9 | Season 4 - Chris Robinson
7 videos • 4 views • by NobelBiz Join us as we sit down with industry pioneer, Chris Robinson from Awaken, who has been at the forefront of customer communications for over 20 years. Dive deep into the evolution of self-service, the intricacies of onboarding in today's digital landscape, and the strategies to tackle churn effectively.