S6 E1: Debunking Business Myths: The Leadership Blueprint for Contact Centers, with Steve Bederman
8 videos • 0 views • by NobelBiz We’re kicking off this new season with none other than Steve Bederman, President of NobelBiz—and a familiar face to long-time listeners. Steve returns with fresh perspectives, bold insights, and his signature candor as he unveils his latest passion project: a content series dedicated to debunking the biggest myths in business. In this episode, Steve takes us on a deep dive into his personal leadership philosophy, breaking down the ""business as a family"" illusion, revealing the truth about loyalty in the workplace, and explaining why resilience—not failure—is the key to success. But that’s not all—Steve also opens up about his thoughts on the future of AI in contact centers and how leaders can strike the perfect balance between innovation and humanity.