Chapter 6: Quality Management
3 videos • 1,195 views • by Operations & Supply Chain Management University Content created from the Textbook "Operations Management, Sustainability and Supply Chain" 13th edition by Jay Heizer, Barry Render and Chuck Munson. Chapter 6: Quality Management Lecture Recordings in this playlist: #1: Managing Quality #2: Total Quality Management (TQM) #3: The Seven Tools of Quality Control