Reverse fulfillment refers to a process in distribution science where products are returned from customers or distributors to the original supplier or manufacturer. This occurs for a variety of reasons such as defective products, incorrect orders, or simply returns from customers who changed their mind about a purchase. The process of reverse fulfillment involves managing the flow of returned products back to the supplier, inspecting and potentially repairing or refurbishing the products, and then either restocking the products for resale or disposing of them appropriately. The goal of reverse fulfillment is to minimize waste and maximize the value recovered from returned products.